Instructions and Rules

Registration for classes and events

You can sign up for our drop-in classes through our reservation system or by sending an email to info@flama.fi.

To register for courses, workshops and Flama events, please purchase the relevant product from our online shop or send an email to info@flama.fi.

If the class is not full, you can also join without pre-registration. However, we recommend you make a reservation, as we will inform you of any changes to the class, for example if we have to cancel the class due to a teacher’s illness.

Cancellation of drop-in classes

If you need to cancel your attendance, please do so at least 6 hours before the start of the lesson via our booking system or by email to info@flama.fi.

Please note that if you cancel your booking less than 6 hours before the start of the class or fail to arrive and do not inform us, we will charge a one-off fee or mark your serial card as used once the next time you come to dance. Only in cases of sudden illness can cancellation be made free of charge less than 6 hours before the start of the class. If you need to cancel your arrival less than 6 hours before the start of the class, you can do so by sending an email to info@flama.fi.

We hope that the cancellations are made as early as possible, so that those in the queue can be informed about available places in good time and as many as possible can participate in the classes.

Absences from dance courses

You can make up for sickness absences from courses during the same season with any of our drop-in classes. If you are ill, please send an email to info@flama.fi and tell us about your absence, and we will record a one-off absence in our system to make up for your absence from the course. Please report your illness within 7 days of your absence.

In cases other than illness, it is not possible to make up for absences from dance classes Registration for dance classes is binding and cannot be cancelled afterwards.

Cancellation of workshop registrations

Workshop registrations are binding. We do not refund you, if you have to cancel your participation. If you are unable to attend, you can transfer your participation to another person if you wish. In this case, please inform us by email info@flama.fi so that we have up-to-date information about the participants.

In case of illness, you can receive a gift card of the same value to our studio. Please inform us of your illness as soon as possible, but no later than 7 days after the date of the workshop.

Validity of punch and anytime cards

Serial cards are valid from the first use as follows:

  • 5 times card: 4 months
  • 10 times card: 6 months
  • 20x card: 6 months

Monthly Anytime cards are valid for one month from the first use. An Anytime card for a semester is valid for that semester. The duration of each period is indicated separately.

You can get an extension if you fall ill and your illness lasts more than a week. In this case, we will extend the validity of the card for the duration of the period of illness. This is only possible if you can provide a medical certificate. Please report your illness within 7 days of the start of your illness.

We do not refund card payments, with the exception of injury/illness proven by a doctor’s certificate or if you move out of town.

Arrival for dance classes

Flama Linnankatu is entered from the side door on the Turku Castle side.

The entrance to the Rauhankatu dance studio is on the Koulukatu side, our studio is located in a separate white building. The studio’s visiting address is Koulukatu 16.

Sign up at the reception every time you arrive to the class. Reception opens at least 20 minutes before the start of the first lesson and closes at the start of the last lesson. Please come on time to the classes.

Comfortable clothes that allow you to move freely are the most suitable choices for the classes. You can dance with dance sneakers, dance shoes with heels or bare feet. You are not allowed to use outdoor shoes during the classes. Bring a water bottle with you and remember to drink enough after the class. Please remember to put your mobile phone on silent for the classes.

Please avoid using strong perfumes during the classes. It is important to take care of personal hygiene. Please wash your hands before the class to prevent the spread of possible flu-like diseases, etc. Do not participate in the classes if you are sick.

Our dressing rooms at Flama Linnankatu are located downstairs on the ground floor. The dressing rooms can be accessed via the stairs leading down from Flama’s front door. Unfortunately, there are no lockers in the dressing room downstairs, so you can take your valuables, such as your phone, keys and wallet, into the dance hall when you have your class in hall 2. When you go to hall 1, you can take all your belongings with you to the back of the dance hall where the lockers are. Please bring your outdoor shoes to the back of the dance hall as well to exit from there when the class ends.

In both halls of the Rauhankatu studio, there are lockers where you can put your valuables for the duration of the dance class.

The duration of our drop-in class is 55 min. Please leave the dance hall quickly at the end of the class, so that the next group can enter the hall in time.

Possible changes

The dance studio reserves the right for changes in schedules and instructors. In case of illness, we always try to find a substitute for the regular instructor of the class. We will notify you of cancellations by emails or SMS.

Fees for Punch and Anytime cards are non-refundable if the teacher changes during the season from the teacher announced at the beginning of the season due to illness, for example.

Insurances and liabilities

The dance studio does not provide insurance for the dancers. Everyone is recommended to take a personal leisure time accident insurance. Flama is not responsible for any items left in the dressing rooms.

Photography and videography during classes and performances

Flama has the right to use photos and videos taken of the dancers in the shows on its social media and website. Occasionally, videos or images are also taken at the end of lessons and may be used in Flama’s marketing. Participation in the videos is voluntary and permission to film is always sought from the participants of the lesson.

eCommerce Payment Terms

Payment terms of the payment intermediary used in our online store: Paytrail / Checkout Finland Oy