You can register for Flama’s drop-in classes through our booking system or by sending an email to info@flama.fi. If there is space available in the class, you can also participate without a reservation. However, we recommend you make a reservation to be informed about any possible changes to the class, for example if we have to cancel the class when the teacher is sick.
To register for courses, workshops and Flama’s other events, please purchase the relevant product from our webshop or send an email to info@flama.fi. The registrations made via email are also binding.
The registrations for dance courses are binding and it is not possible to cancel the registration afterwards. In distance selling, the right of withdrawal defined by law does not apply to leisure services, such as hobby courses.
The absences from dance classes that are reported in advance can be compensated during the same season with any drop-in classes. The absences reported afterwards can only be compensated in cases of illness. Those absences must be reported within 7 days of the class.
Let us know about your absence by sending an email to info@flama.fi. We will then set an extra single class to our reservation system so that you can come and compensate the missed session with any of our drop-in classes during the same season.
During the spring season of 2026, absences from courses should primarily be reported by canceling the reservation for the class in question in your own account in the Flama booking system. The class must be canceled at least 6 hours before the start of the class. In case of illness, absences can still be reported within 7 days of the class. Unused classes can be replaced with any Flaman drop-in class or another course’s drop-in class during the same season. Course sessions that are not canceled or are canceled late cannot be replaced.
If you need to cancel your attendance, please do so at least 6 hours before the class starts through our reservation system or by sending an email to info@flama.fi.
Please note that if you cancel your reservation less than 6 hours before the class starts or if you do not show up and do not notify us in advance, we will charge you the price of the class as a single class payment or a marking from a valid punch card when you come to the studio next time. Only in cases of sudden illness, the cancellation can be made free of charge also less than 6 hours before the start of the class. If you need to cancel less than 6 hours before the class starts, you can do so by sending an email to info@flama.fi. Please note that the cancellation policies also apply to Anytime cards.
We hope that the cancellations are made as early as possible so that those in the queue can be informed about available places in good time and as many as possible can participate in the classes.
Workshop registrations are binding. We do not refund you, if you have to cancel your participation. If you are not able to join the workshop, you can transfer your spot to another person, if you wish. In this case, please provide the name and the contact information of the new participant by sending an email to info@flama.fi so that we have up-to-date information about all the participants.
In case of illness, you can receive a gift card of the same value to our studio. Please inform us of your illness as soon as possible, but no later than 7 days after the date of the workshop. Does not apply to Flama Salsa Festival tickets.
With the Anytime card, you can participate in unlimited drop-in classes and weekly courses during the season. The Anytime does not cover workshops and intensive courses. Anytime also does not guarantee admission to courses that are already full.
Those who have purchased an Anytime card can register for courses by emailing info@flama.fi.
With an Anytime, you get a 20% discount on Flama’s workshops for that season (does not apply to the Flama Salsa Festival).
Those who have purchased an Anytime card must cancel course sessions and drop-in classes that they are unable to attend at least 6 hours before the start of the class. Cancellations can be made via your account in the Avoinna 24 system, at the studio, or by email. In case of illness or force majeure, you can also cancel a class at shorter notice by email. We charge a 17 € penalty fee for three un-cancelled courses and drop-in classes.
Punch cards are valid for all Flaman weekly classes (drop-in classes and course drop-in spots) lasting 45 or 55 minutes.
The punch cards are valid from the first use as follows, unless otherwise stated:
You can get an extension for your card if you get ill and your illness lasts more than a week. In that case, we will extend the validity of your card for the time you have been sick or injured. This is only possible if you can provide a medical certificate. Please report your illness within 7 days of the start of your illness.
It is not possible to extend the validity period of the discounted punch cards, even in cases of illness. If necessary, the card can be transferred to another person.
We do not refund series card payments, except in cases of moving away from the area.
Flama Salsa Festival ticket purchases are binding and non-refundable, even if you are unable to attend the event (including in cases of illness). You may sell your ticket to another person if you wish. Please email us the new participant’s contact details at info@flama.fi.
In remote sales, the right of withdrawal defined by law does not apply to leisure services, such as hobby courses.
Dance Studio Flama reserves the right to make changes to teachers and classes. No refunds will be given if a teacher or performer is unable to attend.
The dance studio reserves the right for changes in schedules and instructors. In case of illness, we always try to find a substitute for the regular instructor of the class. We will notify you of cancellations by emails and SMS, if necessary.
The fees for Punch and Anytime Cards are non-refundable, if the teacher changes during the season from the teacher announced at the beginning of the season.
The dance studio does not provide insurance for the dancers. Everyone is recommended to take a personal Leisure Time Accident Insurance. Flama is not responsible for any items left in the dressing rooms or other premises. Lost and found items will be stored for a month and you can ask about them at the studio reception or by sending an email to info@flama.fi.
Flama has the right to use photos and videos taken of the dancers in the shows for marketing purposes on social media and website. Occasionally, videos or photos are also taken at the end of classes and they can be used in Flama’s marketing. Participation in the videos is voluntary and permission to film is always asked from the participants of the class.
Payment terms of the payment intermediary used in our webshop: Paytrail / Checkout Finland Oy
