Flama’s most popular classes seem to be fully booked, week after week, but there are quite a lot of last-minute booking cancellations or uncancelled reservations as well. So that as many people as possible could participate in our dance classes, we want to remind you of our cancellation policies.
If you have to cancel your reservation, you can do it yourself 6 hours before the class starts at the latest via our reservation system or by sending an email to firstname.lastname@example.org. Attention! We hope that all the cancellations are done either via Avoinna24 or via email, not for example as Instagram-direct messages, text messages or via Facebook. If you have to cancel your reservation less than 6 hours before the class takes place in case of a sudden illness, do it by sending an email to email@example.com.
If you cancel your class less than six hours before the class starts or you do not cancel your class at all (you do not show up and you have not informed us about it in advance), you should pay for the class as a single payment or we can mark one session used in your punch card next time you come to dance with us. With this policy, we hope to reduce the number of uncancelled reservations to make sure that as many dancers as possible will fit to the dance classes.
We recommend everyone in the queue to check their email for example five hours before the class starts, since that is when most of the cancellations are already done. If you were not able to join the class after your check and you think that you are not able to make to the class in a shorter notice, we kindly ask you to cancel your spot in the queue, so that others have better possibilities to get to the class instead. Furthermore, when you cancel your spot in the queue, you do not have to worry about cancelling the class later via email.
Thank you for your cooperation, hoping to see you soon at our studio.